Shipping Policy

We want your TILNCE power to reach you quickly and safely. This policy explains how orders are processed, shipped, and delivered.

Processing Time

Orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or holidays are processed on the next business day.

Shipping Rates & Free Shipping

• Free standard shipping on all orders over $75.
• A flat shipping rate is calculated at checkout for orders under $75.
• Estimated delivery is typically 5–8 business days after dispatch, depending on destination.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package to your door.

Delivery Delays

Occasionally carrier delays, weather, or customs processing may extend delivery times beyond our estimate. If your order has not arrived within the expected window, please contact our support team.

Address Accuracy

Please make sure your shipping address is correct at checkout. We are unable to reroute packages once they have shipped.